FAQ

It’s a matter of quality and excellence, and getting it done right.
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Your Questions. Our Answers.


Can’t find an answer to your question? Give us a call and we give you that answer right away!
  • Why pick our service over going with a typical builder?

    As we are specialists and have direct contact with the suppliers, when we install your hood your warranty is extended  for selected products. Not to mention you can be sure it’s installed by specialists who know what they’re doing and provide the highest quality service.

  • Isn’t installing a rangehood a simple job? Why would you need a specialist for that?

    Installing rangehoods come with a variety of hidden risks and failure to install it correctly and at a high standard can jeopardise the life of the product as well as your kitchen. That means the risk and chance of it needing repair and replacement flies through the roof - something a typical builder won’t tell you. With us, we can ensure quality, an extended warranty and peace of mind.

  • Are you able to do repairs and replacements? Or do you just do installations?

    We can install, repair and replace almost any range hood, be it for renovations, new builds or repairs. Simply contact us and we’ll be more than able to make a time to meet your expectations.

  • At what point in the project do I contact you?

    As soon as possible. Be it in the planning stage or when your project is almost finished, give us a call and let us know how we can help you.

  • Do I need a power point?

    Yes, you will need to have a power outlet installed by an electrician either on the wall or in the roof, before we arrive. Please discuss the best position for this outlet with us.


    You are free to use an electrician of your choice or we can arrange our electrician to provide this service for you.

  • What materials do I need to supply?

    When we arrive at your house, we have everything we need to complete your installation.


    That’s why we ask many questions about your job before we arrive. You may be asked by a retailer to buy their ducting kits but without seeing your house, they don’t know exactly what will be required to complete your installation.

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